Help & FAQs
Company Information
What is MyRider? +
MyRider is a multi-service platform specializing in food delivery, parcel logistics, and on-demand mobility solutions.
Who is the owner of MyRider? +
MyRider is an official brand operated by Gourmet Glide Pvt Ltd.
Where is MyRider based? +
Our corporate office is located at #266, Model Town Hisar, Haryana - 125001.
Our Services
What kind of food delivery services do you offer? +
We partner with local restaurants to provide lightning-fast food delivery directly to your doorstep.
How does Parcel Delivery work? +
Our parcel service allows you to send or receive packages across the city with real-time tracking.
Does MyRider offer ride-hailing services? +
Yes, we offer smart and safe ride-hailing options for your daily commute.
Do you provide B2B logistics solutions? +
Yes, we assist businesses with bulk deliveries and logistics management.
Partner with Us
How can I register my restaurant on MyRider? +
Vendors and restaurants can contact us at support@myriderapp.com for onboarding.
What is the process to become a MyRider pilot? +
You can apply as a rider by providing your valid DL, Aadhar, and vehicle documents via our partner portal.
Support & Tech
Where can I download the app? +
Our app is available for both Android and iOS. Download now:
Download for Android (Google Play)
Download for iOS (App Store)
Download for Android (Google Play)
Download for iOS (App Store)
How do I contact customer support? +
You can call us at +91 95184 54217 or email us at support@myriderapp.com.
Safety
How do you ensure user safety? +
All our riders are verified, and we use GPS tracking for every single delivery and ride.